SBI Customer Care Number & Toll Free Helpline- State Bank of India

SBI Customer Care Number
SBI Customer Care Number

State Bank of India (SBI) is the pride of India and I think you all agree with this statement. It is impossible that no one knows about State Bank of India (SBI) because of its wide range of services available in the Market. SBI also has a plus point i.e they have branches available in almost all rural areas. To know more about this Bank you should call at one of its universal contact number i.e SBI Customer Care Number or SBI Toll-Free Number.

Its Debit/Credit Card is the services which are very famous among its customers. Numerous queries come related to them and then users start searching for SBI Credit Card Customer Care Number or SBI Debit Card Customer Care Number.

Services Offered by State Bank of India

  • Personal Banking
  • Agricultural Banking
  • NRI Services
  • International Banking
  • Corporate Banking,
  • Loans
  • Life Insurance and More.

There are more than millions of users who are using their above series and those are having concerns related to any of them and want the solution. Then, there are dedicated “SBI Toll-Free Numbers” created to handle all customers requests and issues.

So, don’t worry.

Cool thing is that our team has found 6 contact alternatives in order to make contact with State Bank of India Customer Care Department.

Ways to Contact SBI Customer Care Department

S.NoAlternative to Contact SBI Customer CareWorking Hours
SBI Customer Care Number24 Hours 7 Days a Week
2-SBI Toll-Free Number24 Hours 7 Days a Week
3-State Bank of India Head OfficeOnly Business Hours and Sunday is Fixed Off
4-Text Us Service
24 Hours 7 Days a Week
5-Missed Call Service24 Hours 7 Days a Week
6-SBI Postal Address
Its depend on Postal Timings.
7-State Bank of India Email Address24 Hours 7 Days a Week
8-Branch LocationsOnly Business Hours
9-SBI Complaint Forms24 Hours 7 Days a Week
10-SBI NRI Customer Care NumbersOnly Business Hours
11-SBI Top FAQs24 Hours 7 Days a Week
12Principal Nodal OfficerOnly Business Hours

Let’s discuss all above “Contact Ways” in detail. So, that users can get a chance to know how many options they have in case of a troubled scenario.

1- SBI Customer Care Number

State Bank of India (SBI) is one of the biggest banks in terms of customers. To handle all request, complaints, issues of there customers they have created a support department i.e SBI Customer Care.

We are providing a “24 Hours and 7 Days” a week available contact number. You can contact them and ask them anything related to there services. We urge all of you to save this “Contact Helpline” in your mobile contacts.

SBI Customer Care Number- 080 26599990

Cool thing is that it is not chargeable and you can query them related to ATM, Pension, Service, Banking Transaction, Phone Banking, Loans, Agricultural, and many more services.

2- SBI Toll-Free Number

On daily basis, thousands of users search for there “Toll-Free Numbers” because it is free of cost and can be contacted from anywhere in India. The best part is they are easy to remember.

Reasons for introducing SBI Toll-Free Helpline

1- Improve Customer Satisfaction
2- Enhance Credibility
3- Portability
4- Flexibility
5- National Presence

It is very important for all Big and Small-Scale business in order to increase their brand image.

SBI Toll-Free Numbers- 1800 11 2211 & 1800 425 3800

Both above numbers are accessible from all landlines and mobile phones.

Because of too much load, they have introduced two numbers and we have shared all of them. For pensioners, they have a separate number.

State Bank of India Toll-Free Numbers for Pensioners- 1800 11 0009 (24×7)

Those who have pension accounts in SBI than feel free to contact them with the help of above number. Tell them all your concerns and they will surely help you.

SBI Customer Care Number for Credit/Debit Card- 1860 180 1290/1800 180 1290

Have you lost your Credit/Debit Card, Want to Register a New Card, Want to Switch Off any of your SBI Cards than contact the above number.

3- State Bank of India Head Office

State Bank of India State Bank Bhavan,
16th Floor Madam Cama Road,
Mumbai 400 021

Many users don’t know that they can visit there head office if any of the branch representatives misbehave or don’t cooperate with them.

4- SBI Customer Care Text Us Service

The main agenda behind introducing this service is to get a competitive edge over there competitors.


1- Immediate

You can send a message immediately and according to the survey, you could get the response within 90 seconds.

2- Text Message is Personal

Only you can access your mobile device and a mobile device is always with you i.e 24 hours. You can use this service on the go and from anywhere.

3- No Internet Connection Required

To read or receive the message we don’t require “Internet Connection” like Email. So, we can read it instantly.

If you are unhappy with there service then you can send “SMS UNHAPPY to
8008 20 20 20” and after few hours you could get a call from SBI Customer Care Department.

5- State Bank of India Missed Call Service

It is a service to get an instant help for few keywords only. After giving a missed call number at following numbers you can get instant information about your “SBI Bank Account”.

  • To Do Balance Enquiry- Missed Call at 09223766666.
  • To Know Mini Statement- Missed Call at 09223866666.

This service is coming under “SBI Quick”. If you have downloaded its Application than you don’t have to remember SMS keyword or missed call number. Just open the application and avail the service you want.

If you want to know more about “Missed Call Service” than dial “SBI Customer Care Number” or “SBI Toll-Free Number”.

6- SBI Postal Address

We are going to list an address where you can send all your concerns, queries & complaints. You can get help and revert back within 2 or 3 days.

Customer Service Department
State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021

Tel- 022-22029456
Fax- 022 22742431

7- State Bank of India Customer Care Email Address

Do you Know? the average person response time to an email is 90 minutes. This means you will get your response within 2 or 3 working days but the cool thing is that the communication will be saved in the inbox of your email address.

You can the saved information in future also

SBI Support Email-

But those who want an instant solution then they should use “SBI Customer Care Number” instead of this service. There are different benefits and disadvantage of different services.

8- SBI Branch Locations

For all our user’s sake, we are sharing state wise “Branch Location” with “Customer Care Number”.


3 B4 B Kartikeya Society Malpur Road,
Modasa District Taravali,
Ahmedabad – 383315
Modasar, Gujarat


AT & Post, Via-Kurso Nadiyami,
Darbhanga, Alinagar – 847405
Alinagar, Bihar


Pobarpeta Town – 781301
Barpeta, Assam


1467-68 Najafgarh OLD Roshanpura,
New Delhi


Rajdeep Galleria,
Near Ponda Municipal Garden,
Ponda Margoa Road Sadar
Ponda, Goa North


Near Radhakrishnan Mandir,
Sonal Road, Badshahpur,
HR 122101 122101 Badshahpuratsb,

Jammu & Kashmir-

Tehsil RS Pura, District Jammu
Jammu And Kashmir


District Palamau, Palamu – 822101
Daltonganj, Jharkhand


Baluvaneralu, Tumkur, Karnataka,
Baluvaneralu – 572217, Tumkur
Baluvaneralu, Karnataka


P. B. #2, K. P. VI/673, Syam Niketan,
Kadakkal P. O. 691536, Kollam
Kollam , Kadakkal, Kerala

SBI Customer Care Number- 2422038


Sector 9, Madhya Marg,
Chandigarh – 160009


Mangal Bhawan, IST Floor,
Station Road, Jaipur, Pin – 302006

SBI Customer Care Number- 0141 2209960


Cintury Bhawan, National Highway, Gangtok – 737101
City & Gangtok

SBI Toll-Free Number- 1800-11-2211, 1800-425-3800

Tamil Nadu-

Plot #1236, New #41,
18th Main Road,
Anna Nagar West, Chennai – 600040
Tamil Nadu

State Bank of India Customer Care Number- 044 26187976


3RD Floor, Ner Suryalok,
D #5-9-300, Gunfoundry,
Hyderabad, Ernakulam – 500001

SBI Customer Care Helpline- 040 23202005


District South, South Tripura – 799155

SBI Contact Number- 03823 222240

Uttar Pradesh-

Jaipur. House, Agra,
Uttar. Pradesh – 282002

SBI Customer Care Number- 0562 2511521


Clement Town, Dehradun,
Uttrakhand, Garhwal – 248002

SBI Customer Care Number- 0135 2114570

West Bengal-

24 By 1 By 1 Alipore Road,
Kolkata W Bengal – 700027

Contact Helpline- 03300 033-24

Those users who want to refine there search than they should visit there “Branch Locator

9- State Bank of India (SBI) Customer Care Complaint Form

Recently, State Bank of India (SBI) has introduced a “Complaint Form” which can be filled by the SBI Customers in case of any inconvenience occurred to them.

Those who want to fill the “Complaint Form” please fill out the correct information.

You have to Fill the following details-

  • Customer Type
  • Account Number
  • Name of Complainant
  • Branch Code
  • Mobile Number
  • E-Mail
  • Category of Complaints
  • Products & Services
  • Nature of Complaints
  • Brief Details of your Complaint
  • Captcha Code

In the End, Click on Submit Button. After this, SBI Customer Care Executive will send a response shortly by SMS or E-Mail.

Click Here, to visit the “SBI Complaint Form” directly.

To Know the “Complaint Status”, Click Here

You can also dial one of the Toll Free Number 1800112211 or 18004253800 and please share the “Ticket Number” with them.

10- SBI Customer Care International Toll Free Numbers for NRI

State Bank of India (SBI) always present to help their “International Customers”. Here, we are sharing the “Customer Care Numbers” which could be useful for all “NRI Users”.

S.NpCountry NameCustomer Care or Toll Free Helpline
7-Hong Kong800-932-045
8-India1800 425 3800 or 1800 11 2211 or +91-80-26599990 (chargeable)
12-New Zealand800-449-909
16-Saudi Arabia800-814-4209
18-South Africa800-982-360

11- SBI Top asked Questions with Answers

We are sharing some bonus information with you. You can also visit there “Frequently Asked Question (FAQ’s)” page in order to get help and support. Even, we suggest all of you to take a look at the page before calling “SBI Customer Care Number”.

Q-1- What documents do you need for Education Loan?

Ans- Following documents are required along with completed application form.

  • Proof of Admission
  • Schedule of Expense for the Course
  • Mark Sheet of Last Qualifying Examination
  • Copies of Letter Confirming Scholarship
  • 2 Passport Size Photos
  • Income Tax Assessment Order, not more than 2 Years Old
  • Statement of Assets and Liabilities of the Borrower
  • Copies of Foreign Exchange Permit
  • Identity Proof and Residence Proof

Q-2- What is Personal Loan Limits?

Ans- SBI has different loan limits as per the persons status. Normally, the person can avail a basic loan of Rs 2.5 lacs. In metro cities, these limits extend to Rs 5 lacs per person.

If the salary of a person is coming in the bank and he/she is maintaining a satisfactorily conducted account with them then they can avail loan up to Rs 10 lacs.

Q-3- What are the documents required for the Personal Loan?

Ans- Following documents are required in order to avail Personal Loan.

a- Passport Size Photo
b- Latest Salary Slip and Form 16, in case of Salaried Persons
c- Income Tax Returns for the last two financial years
d- Official Address Proof (Includes Lease Deed/Telephone Bill/Establishment Certificate)

Q-4- What is Inter Bank Transfer?

Ans- It is a service through which you can transfer funds electronically to accounts in other banks in India via NEFT and RTGS.

a- NEFT stands for National Electronic Funds Transfer. It operates on an hourly basis from 8 am to 7 pm. Reserve Bank of India acts as the service provider and transfers the money to the other bank’s account.

b- RTGS stands for Real Time Gross Settlement. It is a system which takes place in real time and one of the fastest interbank money transfer facility available via secure banking channels in India.

Q-5- What are the limits of RTGS/NEFT?

Ans- Here we gonna share the Minimum and Maximum limits of RTGS/NEFT.


  • Minimum Limit is Rs 2 Lakhs.
  • Maximum Limit is No Limits.


  • Minimum Limit is No Limits.
  • Maximum Limit is No Limits.

Want to know more more or file a complaint then please use the below contact numbers and office address for help and assistance.

Office Address-

Asst. General Manager
Payment Systems Group
1st Floor, Plot No. 8,9 &10
State Bank of India
CBD Belapur
Navi Mumbai – 400 614

  • SBI NEFT Customer Care Number- 022-27573270/ 27573506/27560743
  • SBI RTGS Customer Care Helpline Number- 022-27560746/27578057
  • Fax Number-022-27561664
  • State Bank of India Complaint Email Address- &

12- Principal Nodal Officer of SBI

Many users don’t know about it but it is the most important part of the customer support. Its main duty is to provide support to the customers when they didn’t get proper help or satisfied answers either from SBI Customer Care Number or SBI Toll-Free Number.

Before, making contact with them please provide or keep “Complaint Number” for smooth processing.

General Manager
Customer Service,
State Bank of India,
State Bank Bhavan, 6th Floor
Madam Cama Road,
Mumbai 400 021,

Fax- 022 22742431

Write to them when you felt like betrayed by “State Bank of India Customer Care Department”.

These all are the most used contact ways of SBI Customer Care.


According to Our analyzation, we recommend all of you to contact them through all possible ways. All alternatives have their own benefits but its customers choice which they want to use.

  • For Immediate/Instant Help & Support- SBI Customer Care Number or SBI Toll-Free Number
  • For Credit/Debit Card related Help- SBI Credit Card/Debit Card Customer Care Number
  • Don’t Have Time- Use there “Text Us Service”.
  • Want to Send a Written Complaint- Use there “Email Address” Support.

It’s up to you which one you select. Don’t Forget to Share this Article with your Friends, Colleagues, and Relatives.


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