Pharmeasy Customer Care Center Number & Complaint Helpline

Pharmeasy Customer Care
Pharmeasy Logo

Pharmeasy Customer Care Center Number & Complaint Helpline

Want your medicine at your doorstep then don’t worry download “ Mobile App” and book the medicine you want. Their team will deliver Authentic Medicine, at your doorstep.

Right Now, they are delivering in more than 1000 plus cities in India and covering more than 22,000 pin codes.

Diagnostic Tests are offered in these cities Thane, Navi Mumbai, Kalyan & Dombivali, in Delhi, Noida, Gurgaon, Faridabad & Ghaziabad (entire NCR), Chennai, Pune, Ahmedabad, and Gandhi Nagar, Surat, Vadodara, Lucknow, Kolkata, Hyderabad, Bengaluru, and Jaipur.

Users can also book Diagnostic Tests and Healthcare Products also.

Its services don’t stop here they also provide various discounts on certain medicines and products.

Other Services-

1- Medicine Reminders
2- Medicine Refills
3- Digital Prescription Record
4- Free E- Doctor Consultation
5- Easy Returns

Q- How to Order?

Ans- You can book through its Mobile Application or Dial +91 99929 99929 one of the executive will pick the call and take your order.

Let’s see, How many Contact Alternatives are available in order to contact Pharmeasy Customer Care Support Team?.

S.NoCustomer Care AlternativesWorking Timings
1-Pharmeasy Customer Care Center Number9 am to 9 pm (All Days)
2-Complaint Email Address24 Hours and 7 Days
3-Office Address with LocationOffice Hours
4-Social Support introduced by Pharmeasy.in24 Hours and 7 Days
5- Top FAQs of Pharmeasy.in24 Hours and 7 Days

Only Frequently Asked Questions (FAQs) page will not connect you to the executive of “ Customer Care Support” but this page will provide information about all the common questions asked by the customers.

1- Pharmeasy Customer Care Center Number

It is a basic contact support and every users demand a customer care number. Users can talk one to one over the phone can get answers in a few minutes. That’s why this is a preferred way to contact them.

Pharmeasy Customer Care Complaint Helpline- 07666100300

To book any Medicine Healthcare Products or Diagnostic Tests over the phone then remember the below helpline.

Call at +91 99929 99929

This is not a customer care support, so don’t waste your time and ask them for the support.

Benefits of a Customer Care Number-

a- You can make a complaint.
b- Can ask anything you want.
c- Easily get Solution.

2- Pharmeasy Customer Care Email Address-

Email Address has become one of the best ways to contact any customer care support. So, we will advise their users to use this alternative for more help and assistance.

Sometimes, “Pharmeasy Customer Care Center Number” do have a busy time of more than 10 to 15 minutes. So, in that case, you should try its “Customer Care Email Address” for more support & help.

3- Head Office Address with Google Map Location

You should visit their office when your problem is not resolved by any of the basic customer care support which we have shared above.

PharmEasy Head Office, 1st Floor, Tower 1,
Commercial 2, Kohinoor Business Park,
Premier Road, Kurla West,
Mumbai – 400070

Here, we have also shared google maps location which could help you in reaching to their head office.

4- Social Support introduced by Pharmeasy Customer Care

It is one of the new contact alternative and could help customers in getting solution of your issues. To get this support, you should have a FAcebook Account and Twitter Account

Follow the below Steps.

a- Login to your Social Profile.
b- Post your Question or Suggestion on their Wall.
c- Then, One of the Executive will be in touch with you and help you.

Facebook Page-

Twitter Page-

On Instagram, they always posts live updates and news about their upcoming services. So, follow their instagram page also.

Instagram Page-

5- Top FAQs about

When we start using any of the services then lots of questions comes in our mind. users asked us various questions and here we are providing the solution of all of them here.

Q-1- How to cancel my Order?

Ans- You can cancel your order by visiting order details screen before it has been shipped. If you have received your order and made the payment then you can also apply for return and they will also initiate refund also.

Q-2- Do you deliver medicine in emergency situations?

Ans- No, in an emergency situation you should visit the nearest hospital or dial 108.

Q-3- What to do if I have received a damaged items?

Ans- In this case, you can raise a return request from the order details screen. You refund will also be initiated immediately after the successful return.

Q-4- How to return a Product?

Ans- Easy you should raise a return request with the help of few simple steps.

a- Go to My Orders.
b- Click on “Return Items”.
c- Select the item you wish to return and raise a return request.

Then you will receive an sms that your request has been processed.

Q-5- Can I return Medicine?

Ans- Yes you can return any medicine but the condition is it should not be partially used or disfigured.

Q-6- How does diagnostic test work?

Ans- It is very simple and here we are sharing the steps.

a- You send us your diagnostic requirements by uploading a presciption photograph or by selecting the tests from our app.
b- Choose a time and date slot as per your convenience.
c- Our phlebotomists will visit you at the choosen time and place and will collect your samples and get them processed at our partner labs.
d- Finally, we will e-mail you your test reports as and when they are available and send a hard copy through our courier the next day.

Q-7- What are the different Shipping Charges?

Ans- For order less than Rs 300 every user has to pay Rs 29 if the order is more than Rs 300 than delivery will be free of cost.

Q-8- How to Download Mobile Application?

Ans- Its mobile application is available on Apple Store and Google Play Store. To download it please click on following links.

Customers can also check other categories related questions.

  • Medicine Order
  • Delivery
  • Medicine Refill
  • Returns
  • Payments or Refund
  • Promotions
  • PharmEasy Wallet
  • Refer and Earn
  • General Queries
  • Health and Wellness Products



Before, sharing all above “Pharmeasy Customer Care Alternatives” we have tried all of them and here we gonna share our experience with you.

1- Pharmeasy Customer Care Center Number

We have tried this and after a few seconds their executive has picked my call. We have asked about the whole process of “Ordering” and they have shared all the information step by step.

The executive was well trained and helped us in every possible manner.

2- Complaint Email Address

We have asked them the whole process of refund by sending an e-mail to the customer care department of They have replied us with a great solution within 2 working days.

But, its main benefit is that it works for 24 Hours and 7 Days a Week.

3- Pharmeasy Customer Care Social Support

Social Support has emerged as a great contact alternative and our team has posted a query on the “Facebook Wall” of and got the solution within 1 day. This means it is very good in comparison of “Email Address”.

Now, it’s up to the users of Pharmeasy which alternative they wanna use in order to get help & assistance from the customer care department.

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