Income Tax Customer Care Toll Free Number & Complaint Helpline

Income Tax Customer Care Toll Free Number
Income Tax Department Logo

Income Tax Customer Care Toll Free Number & Complaint Helpline

Income Tax is the department whose authority is to monitor the Income Tax collection by the Government of India. It is also known as IT Department which functions under the Department of Revenue of the Ministry of Finance.

Paying Tax are not easy and every taxpayer needs some kind of assistance or help. In order to provide help & support the Income Tax Payers, they have issued various “Income Tax Department Customer Care Toll Free Numbers”.

All these Customer Care Numbers will connect your call to their Central Processing Centre of Income Tax Department which is located at Bangalore.

Our Team will share the List of Contact Alternatives which could also be useful to get assistance & support.

S.NoContact AlternativesWorking Timings
1-Income Tax Customer Care Toll Free NumberTimings Mentioned Below
2-IT Customer Care Email AddressWorks 24 Hours and 7 Days
3-IT Department Office Address9.00 am to 5.00 pm
4- Income Tax Customer Care Escalation Department9.00 am to 5.00 pm

1- Income Tax Customer Care Toll Free Number

IT Department has shared 5 Customer Care Contact Numbers and all have different purposes. According to the Purpose, you can dial the preferred Toll Free Number.

Reasons to dial Income Tax Customer Care Numbers are-

1- e-Filling Tax Refunds,
2- e-Filling Portal Login Issues,
3- Rectification of ITR,
4- To Know ITR-V Receipt Status,
5- e-Filling Tax Returns,
6- General Queries
7- Form 26AS, Form 16, Form 15CA
8- TDS Queries
9- PAN & TAN Issues

Aaykar Sampark Kendra (ASK)1800 180 1961 (or) 1961

08:00 hrs - 20:00 hrs
(Monday to Saturday)

For General Queries related to PAN (Permanent Account Number) & TAN ( Tax Deduction Account Number) & Income Tax you should dial “Aaykar Sampark Kendra (ASK) Toll Free Helpline”.

Centralized Processing Center1800 103 4455 (or) +91-80-46605200 08:00 hrs - 20:00 hrs
(Monday to Saturday)

For Rectification, Intimation, Refund and other Income Tax Processing Related Query you should dial “Centralized Processing Center” Helpline which is shared here with timings.

e-Filing1800 103 0025 (or)  +91-80-46122000 
09:00 hrs - 20:00 hrs
(Monday to Saturday)

Queries related to e-Filling of Income Tax Return or Forms and other value-added services provided via e-Filling Portal then dial “e-Filing Customer Care Toll Free Number” and please mind the timings.

TDS Reconciliation Analysis and Correction Enabling System (TRACES)
1800 103 0344 (or) 4814629
10:00 hrs - 18:00 Hrs
(Monday to Saturday)

They have introduced a “Tax Information Network – NSDL Customer Care Number” to look after Queries related to PAN & TAN application for Issuance/Update through NSDL.

Tax Information Network - NSDL+91-20-27218080 (or)
07:00 Hrs - 23:00 Hrs
(All Days)

Problems related to Form 16, Tax Credit (Form 26AS), Form 15CA, and Queries related to TDS Statement then immediately dial “TDS Reconciliation Analysis and Correction Enabling System (TRACES) Customer Care Toll Free Helpline Number”.

Mind the working hours otherwise, no one will pick the call.

2- Income Tax Customer Care Email Address

Email Address is one of the popular alternatives which can also be used in order to gather information and help regarding any Income Tax concern.

Sometimes it is a very good alternative to “Income Tax Customer Care Toll Free Number” because of its Working Timings, Speed, Privacy, and More.

  • Email Address regarding Forms Issues-
  • To Locate TRP’s-
  • Send Feedback-
  • For General Queries-

Income Taxpayers can also share their feedbacks by Filling a Form. They might use your valuable feedback in order to improve their services.

To Submit Your Feedback, Click Here

3- IT Department Office Address

List of Income Tax Department Office Address is shared here. Income Taxpayers can visit them for any kind of support and assistance.

Head Office Address-

Webmaster # 7008,
Aayakar Bhawan,
Vaishali,Ghaziabad. U.P.

Customer Care Number- 0120-2770483
Fax Number- 011 2770438
E-Mail Id-

Income Tax Office (New Delhi)-

Office of the Commissioner of Income Tax (LTU)
Income Tax Department, NBCC Plaza,
Pushp Vihar, Saket, Sector-III,
New Delhi- 110 017

Income Tax Office (Hyderabad)-

IT Tower
Acguartds, Hyderabad,
Andhra Pradesh

Income Tax Office (Bangalore)-

C.r. Building annexe
No.1, Queens Road,
Bangalore, Karnataka

Income Tax Office (Mumbai)-

Piramal Chambers
Lal Bag, Parel,
Mumbai, Maharashtra

Income Tax Office (Chennai)-

Directorate Of Income Tax (Investigation)
Address: 108, MG Road,
Nungambakkam, Chennai,
Tamil Nadu

4- Income Tax Customer Care Escalation Department

Escalation Department is created to solve the problems of “Income Tax Payers” whose problems are still unresolved.

Here, we are sharing the Office Address with Contact Details of Escalation Officer.


Shri Raghuraman M Income-tax Officer (GC),
C R Buildings, Navanagar,
Hubli 580 025

Phone Number- 0836-2225010
Fax- 0836-2225010
Mob- 9448801009
Email Address-


Shri. Alex Mathew Income-tax Officer(GC)
C.R.Buildings, Queen’s Road Bangalore – 560 001

Phone- 080-22868044
Fax Number- 080-22865639
Mob Number- 08762300807
Email Id-


Smt. Neeta G. Mangeshkar Income-tax Officer (GC),
Plot No.5 EDC Complex, Patto Plaza,
Panaji 403 001

Phone Number- 0832-2438450
Fax Number- 0832-2438450
Mobile Number- 09403687316
Email Id-

For More Information such as Income Tax Calculator, Income Tax Slab, Income Tax Tools, Tax Offices, Budgets, Tax Laws and Rules, Apply for PAN and More than please visit its Official Website.

Want to Register Yourself for e-Filling, To Recover a Password, To Link Aadhaar Card, e-Verify Return, To View Form 26AS, To know your PAN and TAN, Submit Returns/Forms, To Check Refunds then visit Income Tax e-Filling Website.

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