Club Factory Customer Care Number India & Complaint Phone Helpline

Club Factory Customer Care Number India
Club Factory Logo

Club Factory Customer Care Number India & Complaint Phone Helpline

Are you a Customer of Club Factory or Want to purchase anything from it then you should read this post carefully.

You will get to know all the information about “Club Factory Customer Care Contact Alternatives”.

Nowadays, Club Factory is very famous among youngsters because of its cheap pricing strategy. They are also offering exclusive trends products for Women’s, Kids, Sports & Fitness, Office, and Men’s.

Recently, they have also launched an exclusive range of “Jewelry & Accessories” for women’s only.

For any Queries, Complaints, Feedback, Suggestion, and More Information. Our team is suggesting a few top alternatives which could be very helpful for all their customers.

S.NoTop 4 Contact WaysWorking Hours
1-Club Factory Customer Care Number9 am to 9 pm
2-Customer Care Complaint Email Address24 Hours and 7 Days a Week
3-UK Office Address9 am to 6 pm (American Timing)
4-Top FAQs about Club Factory24 Hours and 7 Days a Week Available

Our team will gonna share all brief information about all the above contact alternatives. So, we urge all its users to read all the information which we are gonna share.

1- Club Factory Customer Care Number India

They have seen a high rise in complaints and queries and this is the main reason they have introduced a “Customer Care Number”.

A well-trained executive will pick the call and listen to your query. After that he/she will provide you with the best solution of the query.

Complaint Phone Helpline for India- 0120-6230700

Above share contact number works only from 9 am to 9 pm on all working days.

Reasons to dial Club Factory Customer Care Number-

a- Ordered Product is not Delivered.
b- Didn’t receive a Refund.
c- Want to Replace the Product.
d- Wanna Complaint against their Products & Services.

2- Club Factory Customer Care Email Address

Email Id is one of the best contact alternatives among its customer care contact ways. Those who don’t have much time to wait to connect the call with “Club Factor Customer Care Executive” then they can go for the “Email Address”.

Support Email Address-

There is no restriction on its timing and you can e-mail them anytime you want.


a- Easy to Use.
b- Time-Saving.
c- Privacy

3- UK Office Address of Club Factory

Qandies Limited
2.27 Romer House Lewisham High Street
London, England, SE13 6EE

It is a head office of club factory but you can’t send anything to the above location because they will not entertain anything. Only you can use either “Club Factory Customer Care Number India or its Complaint Email Address”.

4- Top FAQs about Club Factory

In this Section, We are gonna share a few important and mostly asked questions by the customers of “Club Factory”.

Did you Know? Visiting “Frequently Asked Questions (FAQs)” page prior is the best option because you can find answer of your queries without even contacting “Club Factory Customer Care Department”.

Q-1- Which payments methods do Club Factory used?

Ans- They accept varieties of payments methods in different countries.

India- Cash on Delivery, Debit Card, Net BAnking, Credit Card (Visa/Master Card/Maestro) and Wallet (Paytm/Freecharge/Mobikwik/Ola/Jio/Oxigen/Airtel/Payu).

Brazil- Credit Card/Debit Card (Visa/MasterCard/American Express/Discover/Diners Club/Hipercard/Aura/elo/Boleto).

Mexico- Credit Card/Debit Card (Visa/MasterCard/American Express/Carnet/Paypal).

Other Countries- Paypal, Credit Card (Visa /MasterCard/Moestro).

Q-2- How to Track my Product?

Ans- It is very easy to track your “Club Factory Product”. Just follow the below steps.

a- Login to your Account.
b- Go to Orders and Look for Tracking button.
c- Then, Enter the Tracking Number.
d- After that, You will get all tracking information.

Q-3- How to Recover your Password?

Ans- If you have forgot your password then don’t worry and follow the below steps.

a- Click Account -> Reset Password.
b- Enter the e-mail address you signed up with.
c- An e-mail will be sent to that address automatically.
d- Click the link in the e-mail to reset the password.

Q-4- How to cancel a Order?

Ans- It is very easy to cancel an order. Just send a ticket requesting a cancellation of order in “Club Factory Mobile Application”.

Q-5- How much time it take to deliver the product?

Ans- They take 8 to 18 days in preparing and shipping for their products. If you didn’t receive your product within this timeline then please dial “Club Factory Customer Care Number India” for more information.

Q-6- How to initiate Refunds?

Ans- When you return you products they will automatically initiate the refunds. In India, you will receive your refund to your balance account or original payment method. If you have received your money to your balance account then you can withdraw them also to your Bank Account and Paytm Account.

Processing time could be 24 Hours.

Customers from other Countries-

In other countries, Club Factory could take 3 business days to fully process your refund.

Note- It make take up to 45 business days to receive your returns.

Q-7- How to initiate returns for Club Factory product?

Ans- You may return your products within the 9 days of delivery as long as it is un-used and in a good section. Keep in Mind, Underwear and Swimwear are not allowed to be returned.

Initiate your Return-

a- Download the Club Factory Mobile Application.
b- Log in to your Account.
c- Click on “Apply for Return” at the end of page.
d- Then, Click on “Return” against the item you wish to return.
e- Fill all required details and Submit a return request.

After, successfully submitting a return request you can either schedule a pickup or mail the return package by yourself. The pick up the fee is Rs 90 per package and it will be deducted from the refund amount.

In many cases customers initiate the return because of wrong products or damaged products then you should contact “Club Factory Customer Care” for more help and assistance.

Q-8- How to Download Club Factory Mobile Application?

Ans- Its Mobile Application is available on Apple App Store and on Google Play. Click Here to download the Mobile App.

Visit its Frequently Asked Questions Page for more Information & Support.

We have gathered all the above information from its “Official Website” and Contact Us page whose link we gonna share here.

Contact Us Page-

Official Website-

Leave a Reply

Your email address will not be published. Required fields are marked *